Returns and Exchanges
PURCHASES MADE BETWEEN NOVEMBER 12, 2019 and DECEMBER 25, 2019 ARE ELIGIBLE FOR RETURN UNTIL JANUARY 5, 2020* (see below for qualifying returns)
We're so sorry your purchase didn't work out for you! For a seamless process, please make sure your purchase qualifies for a return. Items that do not qualify will be returned to sender.
We will gladly accept returns within 14 days of your received shipment on any product that:
- is unworn in new, re-saleable condition
- with original tags and hygienic liner attached
- except FINAL SALE items (*see below)
Size swaps are FREE for the first exchange! If you wish to exchange AND refund multiple items, please email us here.
If you are only exchanging, please fill out this form. Our stylist team would be more than happy to help choose another style or size that might suit you better.
If you wish to exchange AND refund multiple items, please email us here.
If you are only returning for refund, please fill out this form. The cost of the return label will be deducted from your refund.
Unfortunately we cannot send labels for international returns, but please email us for instructions to send back your purchase.
*Final Sale Items
The following items are final sale:
- Items ending in $0.99
- Items discounted 40% or more
- Items purchased during our BOGO sale
- Books, sunglasses, and hats
- Gift cards
- Sample Sale items
We cannot be held responsible for items sent back without an RMA (and customers will be charged a 40% restocking fee). Return labels must be used within 5 days of receipt.